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This guide explains how to manually configure an email account using IMAP in Microsoft Outlook on a desktop computer.

Prerequisites

Before you begin, ensure you have:

• Your full email address
• Your email password
• IMAP and SMTP server details from your IT administrator

Step 1: Open Microsoft Outlook

1. Launch Microsoft Outlook on your computer.
2. If Outlook opens to an existing mailbox, go to:
   • File → Add Account (Windows)
   • Outlook → Settings → Accounts → Add Account (macOS)

Step 2: Start Manual Account Setup

1. Enter your email address.
2. Click Advanced options.
3. Check Let me set up my account manually.
4. Click Connect.

Step 3: Select Account Type

1. When prompted to choose an account type, select IMAP.

Step 4: Enter IMAP Settings (Incoming Mail)

Fill in the Incoming mail details:

Protocol: IMAP
Server: imap.yourdomain.com
Port: 993
Encryption method: SSL/TLS
Username: your full email address
Password: your email password

Step 5: Enter SMTP Settings (Outgoing Mail)

Fill in the Outgoing mail details:

Server: smtp.yourdomain.com
Port: 465
Encryption method: STARTTLS or TLS
Username: your full email address
Password: your email password

Step 6: Complete Setup

1. Click Next or Sign In.
2. Outlook will test the account settings.
3. Once successful, click Done.

Step 7: Verify Mailbox Sync

1. Wait for Outlook to finish syncing.
2. Your inbox folders should now appear.

Recommended Settings

• Download email for the past: All
• Use cached Exchange mode: Disabled (IMAP accounts)
• Leave messages on server: Enabled

Troubleshooting

If setup fails:

• Confirm IMAP and SMTP server names and ports
• Verify your password
• Ensure IMAP access is enabled on your email account
• Check firewall or antivirus interference
• Contact IT support if the issue persists support@hostnasi.co.tz

This guide explains how to manually configure an email account using IMAP on the Outlook Mobile App.

Prerequisites

Before you begin, make sure you have:

• Your full email address
• Your email password
• IMAP and SMTP server details from your IT administrator

Step 1: Install Outlook Mobile

1. Download Microsoft Outlook from:
   • Google Play Store (Android)
   • Apple App Store (iOS)
2. Open the Outlook app.

Step 2: Add a New Account

1. Tap Get Started (or Settings → Add Account).
2. Enter your email address.
3. Tap Continue.
4. When prompted, select IMAP (or Advanced Setup → IMAP).

Step 3: Enter IMAP Settings (Incoming Mail)

Fill in the following details:

Account Type: IMAP
Email Address: your full email address
Username: your full email address

IMAP Server:

• Server: imap.yourdomain.com
• Port: 993
• Security Type: SSL/TLS

Step 4: Enter SMTP Settings (Outgoing Mail)

SMTP Server:

• Server: smtp.yourdomain.com
• Port: 465
• Security Type: STARTTLS or TLS

Authentication:

• Username: your full email address
• Password: your email password

Step 5: Complete Setup

1. Tap Sign In or Done.
2. Wait while Outlook verifies the settings.
3. Once successful, your mailbox will begin syncing.

Recommended Settings

• Sync Mail: Enabled
• Sync Contacts & Calendar: Enabled (if supported)
• Notifications: Enabled for real-time alerts

Troubleshooting

If setup fails:

• Double-check server names and ports
• Ensure your password is correct
• Confirm IMAP access is enabled on your email account
• Verify your internet connection
• Contact IT support if the issue persists on support@hostnasi.co.tz

Please note

• IMAP keeps your emails synchronized across all devices.
• Deleting an email on one device will remove it from others.